The English club had sought an explanation from European football’s governing body because of the inconvenience caused to their travelling fans.
Arsenal face Chelsea at Baku’s Olympic Stadium on May 29.
Both clubs’ supporters have been struggling to secure flights for the near 6,000-mile round trip as well as accommodation ahead of the club’s first European final in 13 years.
“UEFA has committed to appoint hosts only via a fair and transparent bidding process where the candidates have to provide evidence of their ability to stage the event on the basis of a number of criteria,” UEFA competitions director Giorgio Marchetti said in a statement.
“The bidding process for a club competition final match is held a couple of years in advance, meaning that the exact circumstances in which the final will have to be organised cannot be known at the time of the appointment.”
UEFA said an all-English final played by two London teams was not a predictable event at the time when the venue was decided.
It then promised to work with both clubs to assist fans.
“There is little doubt that this has added significant difficulties to the event logistics,” the statement added.
(Edited by Olawale Alabi)