The Enugu Electricity Distribution Company (EEDC) in Aba has threatened to disconnect electricity supply to houses whose landlords vow not to pay bills until their houses are metered.
The EEDC, Head Public Affairs, Mr Emeka Eze made the disclosure in an interview with the News Agency of Nigeria on Thursday after the Aba Landlords Protection and Development Association (ALPADA) decried `outrageous’ bills.
According to Eze, if they refuse to pay, we will disconnect them until they get pre-paid meters since they are taking that as a position.
“There are meter providers that have been approved by the Nigerian Electricity Regulatory Commission (NERC) and are suppose to have taken effect from January.
“Once that starts, the new providers will take over the deployment of metre to customers and it will no longer be the responsibility of the EEDC to do that.
“Therefore, it is not a threat at all that they will not pay their bills, if they are saying they do not want supply until they are metered, then, they should let us know, we will oblige them,’’ he said.
ALPADA had earlier on Thursday told its members to stop paying EEDC bills until the company provided them with prepaid meters to save them from further losses through its outrageous bills.
The President-General of ALPADA, Chief Alphonsus Udeigbo told NNN that the group agitation for better services and bills from EEDC began since year 2016.
Udeigbo said that ALPADA members were seeking for justice for Aba electricity consumers.
He alleged that the EEDC and its staff were using outrageous bills to siphon money from landlords adding that the association had laid several written complaints to the electricity company.
“When we did not get satisfactory response from the EEDC, ALPADA however, sent a petition to NERC in Abuja.
“ALPADA further wrote to Abia State House of Assembly and the National Assembly for intervention into the matter and the bodies invited them.
“It is unfortunate that the EEDC refused to respond to the invitations.
“Our call for justice since 2016 is what has resulted in warning our members to stop paying bills until we are given pre-paid meters,’’ Udeigbo said.
He said that the EEDC threat to disconnect Aba landlords if they refused to pay bills was not acceptable adding that the company owed them through over-billing from outrageous bills running to millions of Naira.
“Our grouse is not different from the pains of Aba people, the Federal Government told them to give customers pre-paid metres because people are supposed to pay the worth of their consumption.
“They have been using us to meet their inordinate targets and we are agitating for payment of the worth of power supplied to us which is not what is happening to us right now.
“The EEDC have no right to disconnect us, we will not accept that because they want to tell us they are bigger than us,’’ he said.
EEDC warns against obstruction of power line, condoles with family of Nnewi electrocution victim
The Enugu Electricity Distribution Company (EEDC) has again warned the public to avoid erecting structures or trading under the power line right-of-way.
Eze’s warning followed the electrocution of Mrs Patience Ugbana, 55, and her 10-year-old granddaughter, Adaeze Ugbana, when a high tension wire fell on their shop in Nnewi, Anambra, on May 18.
He however said that the management of the company had paid a condolence visit to the family of the deceased, noting that the deaths were unfortunate.
The spokesman for EEDC blamed the deaths on obstruction of power line right-of-way by the victims.
He said that the incident would not have occurred if the residents had adhered to the company’s earlier warnings and sensitisation.
“On the incident that occured in Anambra, the victim put up makeshift shop made of metallic container directly under the high tension line, which was why the victims were caught up and electrocuted.
“The fact is that we wouldn’t have lost these lives if they were not under the power line”, Ezeh said.
The EEDC spokesman described power line right-of-way as the mapped out corridor for distribution and transmission of electricity.
He reiterated that precautionary safety measures and mandatory clearance levels must be observed by the public.
He explained the various power lines and their respective clearance levels that should be maintained.
”There should be 11 meters observance on 11KV and 33KV lines (that is 5.5 meters on both sides), while 30 meters is observed on 132 KV line (that is 15 meters on both sides).
”Also, 50 meters should be observed on 330KV line (that is 25 meters on both sides),” Eze noted.
He warned that in situations where electricity lines sagged or snapped and the specified clearance level was not observed, lives of people within the area would be exposed to possible electrocution.
He said the Nigerian Electricity Management Services Agency (NEMSA) had directed Distribution Companies (DISCOs) to disconnect power supply to all structures, buildings and premises that were in violation of the power line right-of-way.
The EEDC’s head of corporate communications said that the company had since begun disconnection of erring properties within its network.
”EEDC is working in full liaison with relevant government agencies to ensure the directive is carried out effectively.
“We frown at indiscriminate manner structures are erected within electricity right-of-way and warn customers to desist from the hazardous behaviour.
“We have been disconnecting properties identified to be in violation, and working closely with relevant government agencies; some of these structures have been demolished”, he said.
He added that EEDC had applied various communication media in sensitising customers on the need to be safety conscious by observing the clearance levels.
Edited By: Chinyere Bassey/Ejike Obeta (NAN)
EEDC enforces compulsory wearing of face masks
The Enugu Electricity Distribution Company (EEDC) on Friday began the enforcement of compulsory wearing of face masks by staff and customers in all its offices and facilities within its franchise areas.
The franchise area of the company covers the five South-East states, which are, Abia, Anambra, Ebonyi, Enugu and Imo.
The firm’s Head of Communications, Mr Emeka Ezeh, said in a statement in Enugu, that wearing of face masks was in addition to other existing safety measures.
Ezeh said the other safety measures, which all must obey in its offices, were hand washing with soap under running water, use of alcohol-based hand sanitiser and compulsory non-contact temperature checks.
The EEDC spokesman urged its customers to pay their bills promptly for stable power supply because the company had obligations to the Market Operators (MO) and the Nigerian Bulk Electricity Trader (NBET), which must be fulfilled.
“We, therefore, wish to inform our customers that the energy bill for month of April is ready and currently being distributed.
“So, as from May 11, our team will embark on cash drive and disconnection of indebted customers.
“We urge all customers to settle their outstanding bills including any arrears resulting from our inability to move freely during the lockdown period,’’ he said.
Edited By: Joe Idika/ Ifeyinwa Omowole (NAN)
EEDC appeals for calm over power outage in Awka, environs
Enugu Electricity Distribution Company (EEDC) has appealed to its customers in Awka, the Anambra capital and its environs to be patient over the outage in the area.
The News Agency of Nigeria reports that the area had been hit by blackout since April 17.
Mr Chukwuemeka Ezeh, Head of Corporate Communications at EEDC, on Sunday, said the blackout was due to routine maintenance works at Nibo transmission station by the Transmission Company of Nigeria (TCN).
Ezeh in the statement entitled: “Loss of Power Supply In Parts of Awka And Environs”, gave an assurance that power would be restored as soon as maintenance works were concluded on Sunday.
He said those connected to Enugu Agidi 11kv, Udoka 11kv, Awka Main 11kv and Nibo 11kv feeders were affected, while apologising for the inconveniences.
“EEDC wishes to inform her esteemed customers in Awka and environs that the current loss of supply being experienced is due to the annual maintenance being carried out by the TCN at its NIBO transmission station on TR3, 30MVA.
“This exercise started yesterday (Saturday) and is expected to be concluded today (Sunday).
“As a result of this development, there is no supply at NIBO transmission station, which has affected supply to EEDC injection substation at NIBO.
“We sincerely apologise for the inconveniences this has caused our esteemed customers and assure them that supply will be restored once TCN completes the maintenance work,” he said.
Ezeh said the EEDC would have engaged the customers if they were notified about the exercise, adding that it would, however, enable the company to render improved services.
Edited By: Chioma Ugboma/Adeleye Ajayi (NAN)
Covid 19: EEDC donates 60 cartons of sanitisers to Imo Govt
The Enugu Electric Development Company (EEDC) has donated 60 cartons of hand sanitisers to Imo State Government as part of efforts to fight the spread of COVID-19 in the state.
Mr Emeka Ezeh, Head, Corporate Communications of the company led the delegation to present the sanitisers to the government in Owerri on Saturday.
Ezeh expressed the hope that the product would go a long way to assist the people in providing sanitary facility to prevent COVID-19 in the state.
He commended the governor for his policies and innovative ideas in addressing the issue of Coronavirus in the state.
He said the donation formed part of the company’s Corporate Social Responsibility to assist the state to prevent the spread of the disease in the state.
The Chief of Staff to Governor, Mr Nnamdi Anyaehie, who represented the governor during the presentation, commended the company for the gesture, especially in this trying period of COVID-19 scourge.
Anyaehie noted that the donation from the EEDC came at a time when the state most needed assistance from well meaning Nigerians and corporate entities to fight the global disease.
He stressed that the time had come when everybody must face the realities about the Coronavirus disease and play by the rules to avoid the spread.
He assured the EEDC that the items would be delivered to the right people.
Edited By: Emmanuel Nwoye/Maureen Atuonwu (NAN)
COVID-19: EEDC pledges regular power supply to Anambra isolation centres
The Enugu Electricity Distribution Company (EEDC) has promised to ensure that there was regular power supply to all COVID-19 patient care centres in Anambra.
Mr Emeka Ezeh, Head of Corporate Communications, EEDC, made the promise on Thursday when the company delivered 60 cartons of hand sanitisers to the Anambra Government.
Ezeh said the EEDC was impressed with the efforts of the Anambra Government in combating the Coronavirus pandemic, adding that it would do all within its powers to complement the government’s efforts.
He asked the government to furnish the EEDC with such public infrastructures that are critical to combating the scourge, such as the isolation centres, surge centres and government offices.
“We have come to lend our support to the Anambra Government, and also to commend them for the support we have enjoyed from them as a business. The government has done a lot to contain the spread of the Coronavirus in the state.
“And we are expressing our company’s willingness to provide power supply to those facilities that are set to manage the pandemic,” the EEDC spokesman said.
He, however, noted that EEDC was a business and could not provide power without the customers paying, adding that, if the Federal Government wanted it to give free electricity to Nigerians, it should be willing to underwrite the cost.
Ezeh said the EEDC would continue to provide electricity for its customers as much as it could within the limits of the supply it got from the generating companies.
“If the proposal for free power supply to Nigerians is concluded, we can push out electricity to customers but somebody has to pay, the Federal Government can do that if it is convenient for it,’’ he said.
The Nigeria Bottling Company also donated 6,000 bottles of 50cl Eva water to the Anambra Government as part of its support.
Mr Ademola Yusuf, Marketing Manager of NBC, Awka and Enugu, said that water was important in the season to enable people stay hydrated.
Receiving the donations, Prof. Solo Chukwulobelu, Secretary to the Anambra Government appreciated the EEDC and the NBC for their support.
Chukwulobelu said electricity was critical in the effective management of the COVID-19 cases and that regular supply to the facilities would be appreciated.
He said EEDC should connect the National Youth Service Corps’ permanent camp to the national grid as the place was being run on generator.
Chukwulobelu assured that the items would be judiciously used and accounted for, and that the state governor, Chief Willie Obiano would acknowledge them one after the other.
Edited By: Oluyinka Fadare/Peter Ejiofor) (NAN)
COVID-19 lockdown: EEDC suspends disconnection of loyal, paying customers
Enugu Electricity Distribution Company (EEDC) says it is suspending disconnection of its loyal and paying customers, who may not be able to meet electricity payment obligations due to the Coronavirus pandemic.
Head of Corporate Communications in EEDC, Mr Emeka Ezeh, said this in a statement made available to the News Agency of Nigeria in Enugu on Sunday.
“To sustain our operations, our procurement and technical teams have been working closely to ensure that our supply chain is not disrupted during this period, so we can attend to maintenance issues and clear faults without delay.
“As our own way of supporting the effort of the various state governments in the fight against the COVID-19 Pandemic, EEDC will provide more regular power supply to isolation and testing centres.
“Same regular power supply will be extended to other areas such hospital facilities set up by the Federal and State governments within our franchise area,’’ he said.
He said that in line with Nigeria Centre for Disease Control (NCDC) directive, the company had set-up hand washing facilities at entry point of all its offices, where staff and visitors wash their hands with soap, under running water before gaining access into the premises.
He said that alcohol-based hand sanitisers had been provided for this purpose in all offices, while non-contact thermometers were used in some offices to further screen all staff and customers before granting access to them.
Ezeh said: “We encourage social distancing in our engagement with customers and have provided protective materials such as hand gloves, face masks and hand sanitisers for some category of staff that regularly interfaced with customers.
“As a further measure toward observing social distancing, we reduced the population of staff that report to work at our various offices and implemented arrangements where some staff work from home alternating on a weekly basis,” he said
He urged customers who had need to report faults, lodge complaints or make enquiries, to use EEDC 24/7 Call Centre, email and social media platforms.
He said the platforms “include: 24/7 Call Centre: 084 700 100; Email: ; Social media platforms (Twitter and Facebook: @enugudisco; Instagram: @enugu_disco) and accident/emergency call number: 0815 082 4301.
“New online bill distribution and bill payment solutions have been introduced to reduce physical contacts and ease payments for services.
“Our customers now have the option of receiving their bills through: Telegram, SMS or through our website; while payment for energy bills can be conveniently made through: Energy Pay on our website; Third party collection agents; Commercial banks and Quickteller.”
He said that EEDC would continue to maintain regular communication among its employees, customers and promptly intimate them on developments as they occurred in order to serve them better during the period of the pandemic.
Edited By: Chioma Ugboma and Isaac Ukpoju (NAN)
COVID-19: EEDC donates sanitisers, others to 5 states in South-East
The Enugu Electricity Distribution Company (EEDC), says it has donated hand sanitisers and other protective items to five states in the South East region, to contain spread of Coronavirus pandemic.
Mr Emeka Eze, the EEDC Head of Communications, made the disclosure at the presentation of the items to the Enugu State Government on Thursday in Enugu.
Ezeh said that alcohol based hand sanitisers were donated to support state governments’ efforts to fight the pandemic, adding that the benefiting states include Abia, Anambra, Ebonyi, Enugu and Imo.
According to Ezeh, EEDC as a responsible and responsive corporate organisation support the state governments in its business franchise area to protect their people against the dreaded Coronavirus.
“We are here to make this presentation to support the efforts of the Enugu State Government to curtail spread of Coronavirus.
“EEDC believes that the hand sanitisers will go a long way to assist the state governments in the South-East and health workers especially those at the frontline to protect themselves better,’’ he said.
The EEDC spokesman said that the company had adopted effective modalities to ensure steady power supply to isolation, test and treatment centres as well as other hospital facilities set up by the Federal and State Governments within its franchise area.
“The company will ensure that all centres not energised are energise and they will run on regular and steady power supply to give the governments the needed support this period,’’ he assured.
Also speaking, the EEDC Head of Safety and Environment, Mr Francis Iwu, said the gesture was to ensure safety of the company’s esteemed customers and their love ones within the zone.
“As a company that has safety as top priority; the hand sanitisers will ensure the safety of everyone within its franchise area especially health workers in the zone,’’ Iwu said.
On his part, Dr Ifeanyi Agujiobi, the Permanent Secretary, Enugu State Ministry of Health, lauded EEDC for the gesture, adding that: “It is a kind gesture coming from the EEDC and it is highly commendable.
“These cartons of hand sanitisers will go a long way to assist the state government and by extension the ministry in its fight against the COVID-19,’’ Agujiobi said.
He thanked the EEDC for commiserating with the ministry over the recent demise of its Commissioner, Prof. Anthony Ugochukwu.
“On the aspect of assisting to energise some of our centres, I will discuss it with the state governor and get back to you,’’ he said.
Highlights of the event were the symbolic presentation of a carton of the hand sanitisers to the Permanent Secretary as well as the EEDC Head of Communications signing a condolence register for the late Prof. Anthony Ugochukwu.
Edited By: Edwin Nwachukwu/Rabiu Sani Ali
COVID-19: EEDC introduces electronic bill distribution/payment mechanism to avoid customer-staff physical contact
The Enugu Electricity Distribution Company (EEDC), on Friday, introduced electronic bill distribution and payment mechanism for postpaid customers within its network, to check the spread of COVID-19.
Eze said the company was adopting various approaches to minimise physical contact in its operations.
The initiative, according to him, was designed by the company to also ease the process of bill distribution which before now had been manually implemented.
“With this introduction, customers now have three convenient options through which they can obtain their electricity bills electronically without necessarily interfacing with any EEDC staff.
“These options are: Telegram; SMS (Short Message Service) and EEDC website.
“To obtain the bill through Telegram, customers are expected to visit the Play Store, search for @EEDCSelfServiceBot and download the app.
“Once this is done, the customer immediately gets feedback on the services and how to progress further.
“For those that would prefer the SMS option, they are to simply send “Bill*Account/Meter Number” to “0815 082 5555,” and their current bill details will be sent to them.
“They can equally check their previous payment details by sending “Lpay*Account/Meter Number” to 0815 082 5555.
“Customers that would prefer obtaining theirs through the company’s website are to simply log on to: www.enugudisco.com, click on the “Make Payment” button and enter their “Account or Meter Number” and their bill details will be displayed.
“To proceed for payment, the customer will scroll down and click on the “Payments” button, enter the amount to be paid and provide a valid email address as well as phone number.
“The customer will then click on the “Next” button and select the preferred payment option (Debit or Bank transfer), and then click on the “Pay Now” button to complete the process.
“Once it is successful, an SMS confirming the payment/token will be sent to the customer, while the receipt will be sent to the email address provided,’’ he stated.
Ezeh said that the innovation was in line with EEDC’s effort in automating most of its processes, ensuring improved service delivery and enjoyable experience for its esteemed customers.
“Customers are therefore encouraged to choose the bill option that is convenient to them and subsequently use the available alternate payment channels to pay their electricity bills.
“These payment channels as: Energy Pay (by logging on to its website: www.enugudisc.com), QuickTeller/Interswitch and Collection agents across the network,’’ he added.
Edited by Kevin Okunzuwa/Ejike Obeta
COVID-19: EEDC advises customers to use electronic platforms for payments, complaints
The Enugu Electricity Distribution Company (EEDC) has advised customers across its network to use the available online and alternative payment channels in paying bills for energy consumed.
The Head of Corporate Communications of EEDC, Mr Emeka Ezeh, gave the advice in a statement he made available to newsmen in Enugu on Tuesday.
Ezeh said that the company also encouraged those who wanted to report faults, lodge complaints and make inquiries to do so through its 24/7 Call Center, e-mail and social media platforms, instead of physically visiting its offices.
According to Ezeh, the company has already put measures in place by strategically setting up hand washing points and providing hand sanitisers at its critical touch points, to ensure the safety of both its staff and customers.
He said that the company’s technical staff that normally interface with customers had been educated with the right knowledge and information on the basic preventive measures against the virus in order to remain safe.
“With this situation, customers that want to report faults, lodge complaints or make inquiries are advised to reach out to EEDC through its 24/7 Call Center on: 084 700 100.
“They can send emails to: [email protected]or engage the company through its social media platforms (Twitter and Facebook: @enugudisco; Instagram: @enugu_disco).
“For those that will want to pay their energy bills consumed, they are encouraged to do so through the following electronic channels: Energy Pay (by logging on to its website: www.enugudisc.com); QuickTeller, Interswitch and collection agents.
“Safety is the watchword here; and the whole essence is to reduce human contact and the risk of spreading the virus.
“We want to be safe and we need our customers to be safe as well,” Ezeh said.
Edited By: Remi Koleoso/Peter
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- Ekiti, Ondo ‘ll give ex-Gov. Olumilua befitting burial – Fayemi
- Brazil’s coronavirus death toll sets record for third day
- Developments in AfDB meant to disrupt premier Pan-African institution — Raila Odinga
- Nigeria receives medical supplies from IAEA to combat COVID-19
- Australians hit streets for protests, chanting ‘Aboriginal lives matter’
- Russia slams United States, Britain for Hong Kong discussion in UNSC
- COVID-19: AU to provide emergency funds to rescue creative industry
- UNIPORT clarifies status of Prof. Regina Ogali in new varsity appointment
- President Geingob proposes liquidation of country’s flag carrier Air Namibia
- German shares continue rally with gains of 1.08 pct at start of trading on Friday
- Nigerian troops sustain massive assault on terrorists in N/East – DHQ
- Lockdown: Osun relaxes curfew, orders civil servants to resume
- Germany continues to report lower COVID-19 infection numbers
- World Environment Day: Group urges collective efforts to protect biodiversity
- Indonesia reports 703 new COVID-19 cases, 49 new deaths
- Lockdown: Farmer seeks PLSG soft loans for rabbit farming
- Imperative of looking inwards for COVID-19 containment
- NGO advocates more awareness in Gombe communities to curb deforestation
- Zimbabwe parliament cautions against re-opening schools amid COVID-19 pandemic
- Singapore’s PM warns of United States-China power rivalry impact on Asia
- Environment Day: Consevator-General wants COVID-19 campaign to include wildlife consumption awareness
- Ugandan PM goes into isolation after contacts test positive for COVID-19
- Fishing community decries piracy in Rivers
- Confirmed COVID-19 cases top 60,000 in Bangladesh, deaths reach 811
- Interview: Uzbekistan could benefit from China’s experience in reducing poverty, expert says
- 46 detained in Turkey over failed coup
- Russia’s COVID-19 cases near 450,000
- Iranian cargo ship sinks off Iraqi coast, 2 die
- News Analysis: Australia slides into recession but full impact of COVID-19 yet to be seen
- Philippines reports 244 new COVID-19 cases, tally at 20,626
- 3 doctors test positive to COVID-19 in Nasarawa State, says NMA
- Australia’s Northern Territory achieves final stage of easing coronavirus restrictions
- Fijian Prime Minister declares country COVID-19 free
- Verdict on former Malaysian PM Najib’s first case set for July
- EU, Britain to present results of latest negotiations
- Live COVID-19 updates: Afghanistan reports 915 new cases
- Coronavirus pandemic sinks Japan’s household spending by record 11.1%
- Epidemic curve flattens while more COVID-19 cases, deaths expected in Canada
- Demonstrators take part in protest over death of George Floyd in Mexico City