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Ikeja Electric: Oshodi community decries consistent overestimated bills



The Taiwo, Wahabi, Larinde Community Development Association (CDA) in Oshodi area of Lagos State has decried the overestimated bills that Ikeja Electric (IE) has been serving them.


They tasked the distribution company to supply the community with prepaid meters to avoid the consistent overestimated bills being charged the area.


The Vice-Chairman of the association, Chief Ololade Agoro, told the Nigeria News Agency on Wednesday that the community had been experiencing the crazy bills syndrome for the past 14 months.

“The monthly bill is now becoming unbearable for the consumers: a bill of N7,000 in June 2018 has risen to N10,000; and that of N10,000 has gone up to N15,000.


“Occupants of a two-bedroom apartments used to pay N20,000 per month but that has suddenly jumped up to N30,000 without any reason for the increment.

“For Ikeja Electric to bill an apartment about N100, 000 within three months is outrageous,’’ he said.

According to him, the community is responsible for the expenses and maintenance of the transformer installed within the community whenever it is faulty.


Agoro said that the area was not enjoying adequate power supply adding that the `crazy’ bills charged by the company were not justifiable.

Also, Mr Kayode Lemo, the Secretary of the association charged IE to expedite actions regarding the supply of prepaid meters to the community to curb the continued overestimated bills issued to its residents.

Lemo also charged the distribution company to do a downward review of all overestimated bills before it would issue prepaid meters to the members of the CDA.

“The residents cannot pay for what they did not use; and to avoid that, IE should do a downward review of the past overestimated bills.


“It should also regularise all charges before new meters are supplied to the community.’’

The secretary said that at a meeting the community held with IE officials, the community underscored the need for IE to reduce the billings to cover between December 2018 and January 2019.


“This will allow residents to pay off the arrears easily occasioned by previous `crazy’ bills from July to November 2018.

“ We agreed to start a joint reading and capturing of energies consumed by every household. That will be done by one or two members of the community’s executive and the IE officials.

“But the readings to ascertain the energies consumed by our community members from the transformer were only carried out only in January 2019 by the IE officials alone,’’ he said.

According to him, the community is demanding that IE needs to treat a peculiar community like ours, that bought its transformer, aluminum cables, concrete poles, armoured cables with respect.


The distribution company should not be serving us `crazy’ bills, Lemo said.


When contacted, Mr Felix Ofulue, the Public Relations Officer (PRO) of IE, said that the reason why the bills were increased was as a result of increase in power supply to the area.

Ofulue told NAN that because of the development, IE had to jack up the charges to be paid by each household in the community.

The PRO added that the collection of prepaid meters now had been made easy by the government through the online Initiative Meter  Access Provider.

He said that any customer could register online for his or her prepaid meter as the case may be and would get it easily when he or she followed due process. (NAN)


Edited by Peter Dada


Ikeja Electric unveils 2018 sustainability report



Ikeja Electric Plc (IE), has unveiled its 2018 Sustainability Report, disclosing that it had put strategies in place to steer the electricity distribution value chain to greater heights.

Mr Kola Adesina, the IE chairman, unveiled the report entitled, “Committed to Excellence- Half a Decade of Bringing Energy to Life”,  on Friday in Ikeja.

Adesina said the publication reflects IE’s performance, accomplishments, challenges, passion for its business and its growth opportunities in 2018.

According to him, the recent report is the fourth report published by IE in successive order, and commemorates five years of the takeover of the company’s operation by its core investors following privatisation on Nov. 1, 2013.

Adesina said: ” Since we took over in November 2013, we have put in place strategies that will steer the electricity distribution arm of the electricity sector value chain to greater heights.

“We have assembled a strong leadership team with extensive experience, robust industry and consumer knowledge, focused on innovation and growth.

“In addition, we have reinvigorated our legacy of sustainability with the introduction of customer-centric initiatives, which are geared towards assuring all stakeholders of a business built on accountability, responsibility, transparency and fairness.

“We have demonstrated that with the right leadership, the company can continue to grow and improve its performance as expected by all stakeholders”.

Looking beyond the five years, Adesina noted that “sustainability will remain a central focus for the company and its board.

“Our customers and other stakeholders are crucial to the achievement of our goals; and we believe that a business can only be deemed strong and successful when its stakeholders are satisfied with the services provided.

“Consequently, the board will continue to support initiatives that promote its sustainability agenda while creating value in the coming years”.

He said IE had demonstrated its commitment to accountability, responsibility and transparency, which had distinguished the company in the Nigerian Electricity Supply Industry (NESI) as articulate in the yearly publications.

Adesina said within the period under review, the company established better technology-driven processes and leveraged data to measure performance for a more consistent growth pattern.

He said IE optimised its network to drive efficiency and enhanced its security management system while also deepening  its Quality Health, Safety and Environment (QHSE) processes and procedures through learning and development programmes.

Edited By: Angela Okisor/Yemi Idris-Aduloju (NAN)

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Akinjide’s death, a huge loss to Nigeria legal profession – NBA Ikeja, CDHR



The Ikeja Branch of Nigerian Bar Association (NBA) and the Committee for the Defence of Human Rights (CDHR) have described the passing of Chief Richard Akinjide (SAN) as a great loss to the legal profession.

Akinjide, a Minister of Education in the First Republic and the Attorney General and Minister of Justice in the Second Republic, died at the age of 89 in the early hours of Tuesday in Ibadan.

Reacting to the news of the passage of the legal icon on Tuesday in Lagos, Mr Dele Oloke, the Chairman of NBA Ikeja, described the late SAN as “one of the greatest lawyers Nigeria ever produced”.

Oloke said that Akinjide had a brilliant mind and was an quintessential education minister and Attorney-General of the Federation.

“He became a Senior Advocate of Nigeria (SAN) on the same day with Chief Obafemi Awolowo and Chief G.O.K Ajayi (SAN). He was also one of the founding fathers of the Yoruba nation.

“The NBA Ikeja branch regrets the death of Chief Richard Akinjide, Nigeria will miss him, the entire legal community will miss him , Yoruba land and Ibadan land in particular will miss him,” the NBA Ikeja branch chairman said.

Mr Malachy Ugwummadu, a human rights lawyer and the National President of the CDHR, said that the late Akinjide was a renowned and accomplished lawyer in Nigeria.

“He was greatly appreciated as one of the best legal brains in the country. He was not wanting among his contemporaries and there were quite a handful of them, his own generation of lawyers were mainly London trained.

“He brought that to bare not only in his communication skills, but in his advocacy and the level of integrity he put in his legal practice,” the CDHR president said.

Recalling an encounter with the late Akinjide, Ugwummadu said they met in 2004 when they had represented opposing parties in a case and that the late SAN displayed a lot of knowledge and humility in his conduct.

“He reached out to me and said young man there is a need to know you more and handed to me his complimentary card and assured me of the best alternative to resolving the dispute.

“For me, that was the trait of a gentleman who understood the ethics of the profession and was willing to expand the coast of his professional relationships regardless of your age,” he said.


Edited By: Bayo Sekoni/Tajudeen Atitebi (NAN)

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Fire guts 3 cars in Airport Hotel, Ikeja -LASEMA



The Director General, Lagos State Emergency Management Agency (LASEMA), Dr Olufemi Oke-Osanyintolu, has said that fire gutted three cars at the Airport Hotel in Lagos.

Oke-Osanyintolu made this known in a statement made available to the newsmen in Lagos on Friday.

According to him, “we received multiple reports of a fire outbreak at Ikeja Airport Hotel along Obafemi Awolowo Way in Ikeja at 9:59 p.m. on Thursday.

“On arrival at the above scene, it was determined that three vehicles had caught fire, one Toyota coaster bus (LND133XW), a Honda civic saloon car (AKR234LZ) and a Cadillac Escalade car with unknown registration number.

“The resultant fire affected the Tour Africa Transport Company within the airport hotel premises and not the hotel building itself.

“The flames have since been extinguished by our responders together with the Lagos State Fire Service.

“Presently investigation is being carried out to ascertain the cause of the fire,” Oke-Osanyintolu said.

He pleaded with the people in the area to be calm for further updates on the incident.

Oke-Osanyintolu, however, told Nigeria News Agency , that LASEMA Response Team from the Command and Control Centre were enrouting  another fire outbreak at 2, Ikare, Close, Orimolade Crescent, Adeniyi Jones, Ikeja, by 11:40p.m. on Thursday.

He explained that when the Tiger Team arrived at the incident scene, it was discovered that segment of the building was engulfed by fire.

He added that it was quickly put out by neighbours before the

arrival of the LASEMA Response Team, adding that no casualty was recorded.

Edited By: Abiemwense Moru/Ismail Abdulaziz

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Supply of free electricity to Nigerians still a proposal, says Ikeja Electric



Ikeja Electric (IE) says  supply of free electricity to Nigerians during the period of the Coronavirus pandemic is only a proposal which is still undergoing stakeholder reviews on its feasibility.

Mr Felix Ofulue, Head, Corporate Communications,  IE, made the clarification in a statement issued on Thursday in Lagos.

The Nigeria News Agency recalls  that Mr Sunday Oduntan, Executive Director, Research and Advocacy of the Association of Nigerian Electricity Distributors (ANED), on Wednesday, said the 11 electricity Distribution Companies had promised to supply two months of free electricity to Nigerians.

 Oduntan said the decision was in recognition of the challenging effects of the COVID-19 pandemic on the economic and daily lives of the customers.

Ofulue, however, said the management of IE was fully in support of the ongoing efforts of the National Assembly, in collaboration with the Federal Government, to consider a proposal on the possibility of providing free electricity for Nigerians for two months.

He said : “However, it is important to point out that at the moment, it is only a proposal and is still undergoing stakeholder reviews on its feasibility.

” It has not been approved by the Government as a stimulus package or palliative.

“As such, the ability of the DisCos to implement this proposed palliative is subject to the stimulus package being passed by the National Assembly and signed into law by the President,” he said.

He urged IE’s customers to continue to pay their utility bills as usual,  adding that the DisCo would  continue to serve and put its customers first during this difficult period.

Edited By: Chioma Ugboma/Oluwole Sogunle

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COVID-19: Ikeja Electric suspends disconnection of customers



Ikeja Electric (IE) has announced the suspension of all disconnection activities of non-paying customers for a period of two weeks effective April 1, due to the lockdown of Lagos State caused by COVID-19.

Mrs Folake Soetan, Acting Chief Executive Officer, made the announcement in a statement in Ikeja on Wednesday.

President Muhammadu Buhari had on Sunday in a nationwide broadcast announced the 14 days lockdown Lagos State, Ogun and the Federal Capital Territory, from 11pm on March 30, as part of efforts to contain the spread of Coronavirus.

Soetan said the suspension of the disconnection activities was to ensure that customers who could not afford to pay their March bills due to the closure would continue to enjoy supply until the stay at home order was lifted.

According to her, customers who wish to pay their bills can also do so using any of the DisCo’s designated online payment platforms.

She said: “Our prepaid customers can buy energy online using any of your preferred online banking or merchant platforms. You can also visit our website to purchase vending units.

“In line with treating our customer first, using technology now policy, our customer service representatives will be available to respond to all your complaints and inquiries in a prompt and professional manner.

“We will leverage on our world class communication tools online and via social media to attend to your complaints and inquiries while also increasing the turnaround time for resolution.

“All employees on essential services throughout this lockdown period are committed to ensuring that you get the best customer service and have been mandated to deliver in line with our processes and best practices.

“We, therefore, implore you to avoid giving any monetary inducement to any of our employees as we carry out the job of serving you better.

“At Ikeja Electric, the job is not done until it is done. It is our job to serve you.

“In carrying out their job, our trained engineers will deploy globally accepted safety procedures and practice social distancing, and all that is required to contain the spread of COVID-19.”

While urging IE’s customers to cautiously observe the stay at home order and other safety measures, she noted that defeating the pandemic requires a collective effort by all and sundry.

She said the DisCo was committed to ensuring that its customers enjoy steady and quality supply throughout the difficult period and beyond.

Soetan said: “We recognise the fact that electricity supply is critical to our ability to stay safe, clean and indoors.

“As one of the companies designated as essential services, we have put measures in place to ensure that our engineers and technicians are available to clear all forced and unforced outages, while also continuing with preventive maintenance programmes.

“We, therefore, solicit the support of customers to cooperate with our staff as they carry out their duties, while we restate our commitment to deliver steady electricity supply in line with our allocation.”

Edited By: Tayo Ikujuni/Oluwole Sogunle

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COAS inaugurates flats at Ikeja Cantonment



The Chief of Army Staff (COAS) Lt.- Gen. Tukur Buratai, has inaugurated two blocks of 39 flats at the Nigeria Army Cantonment in Ikeja.

Col. Musa Sagir, the Acting Director, Army Public Relations, said this in a statement in Lagos on Tuesday.

Buratai, who was represented by the General Officer Commanding (GOC), 81 Division Maj.-Gen. Olubunmi Irefin, noted that the inauguration signified his commitment to the welfare of Army personnel and their families.

He demanded nothing less than the personnel’s unwavering commitment to duty and loyalty to constituted authority.

“It is heartwarming to note that the army has indeed deployed enormous resources to facilitate the expeditious completion of the project.

“This was with a view to ensuring that the erstwhile occupants who had to squat with colleagues to give room for the renovation return immediately to their newly renovated flats, thereby decongesting their temporary refuge in the spirit of the requirement for social distancing in the face of the ravaging COVID-19,” he said.

Congratulating the beneficiaries, the COAS urged them to ensure adequate maintenance of the facilities.

The Nigeria News Agency reports that the inauguration was the third since the GOC assumed duty in July 2019.

Edited By: Kamal Tayo Oropo/ Oluwole Sogunle



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COVID-19: Ikeja Electric closes offices partially



Ikeja Electric says it will be closing its offices in the franchise network for business transactions for the next one week with effect from March 24.

It said that the partial closure was in line with the ongoing efforts nationwide to prevent further spread of the Coronavirus and protect its customers and staff.

Mr Felix Ofulue, Head, Corporate Communications, Ikeja Electric, made this known on Tuesday in Ikeja.

Ofulue said the move was part of the precautionary measures that have become necessary in order to safeguard the health of customers and staff members by limiting their exposure to COVID-19.

The company also reassured its customers that services, including supply of electricity to customers, fault clearing, online channels for purchase of energy credits and payment of bills were not affected by the temporary closure.

It said that customers could continue to make enquiries or complaints to its Customers Care Team via email, live chat or phone calls.

Also, the Acting Chief Executive Officer of Ikeja Electric, Mrs Folake Soetan, noted that the safety and health of employees and members of the public was priority to the organisation.

Soetan said that necessary preventive measures were being taken to avoid possible contact and spread of the virus.

“In line with our customers first, technology now policy, all staff carrying out essential services will continue to deliver services.

“This will be in line with globally accepted safety and health requirements, while staff carrying out non-essential services will hereby rely on our remote working channels throughout this period.

“As a responsible organisation, we hold our customers and staff in high esteem.

“So, their wellbeing and safety must be prioritised under the circumstance confronting our country and the entire world.

“The ongoing efforts to control the further spread of the COVID-19 virus is in line with the efforts of governments globally to contain the virus.

“At this point, we all need to carefully observe precautionary measures and other safety protocols stipulated by the government agencies and health organisations that will protect ourselves and loved ones from the virus.

“These involve, but not limited to, observing high hygiene by washing our hands often, using sanitisers where soap and water are not available,” she said.

Soetan added that it also include: ensuring social distancing, avoiding handshakes and gatherings, as well as promptly contacting government agencies in the event of close persons displaying symptoms of the virus.

“We are keenly following developments across the country, and the advice of our government and health institutions as part of concerted efforts to safeguard everyone and to make sure our workplaces remain safe,” she added.

Soetan noted that throughout this period, customers’ experience would not be impacted as it continues to deploy technology to provide seamless services and improved their experience.

According to her, technical operations such as fault clearing will continue; hence, all the field staff must continue to ensure that they are completely kitted for their daily operations.

Edited By: Edwin Nwachukwu/Olagoke Olatoye

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COVID-19: Members of public barred, as Ikeja High Court enforces isolation rules 



COVID-19: Members of public barred, as Ikeja High Court enforces isolation rules : Members of the public have been barred from Lagos courtrooms as directed by the state government to curb further spread of the COVID-19 pandemic.

The Nigeria News Agency reports on Monday in Lagos that only legal practitioners were allowed into Ikeja High Court rooms in consonance with the state government’s distancing rules allowing 20 persons at a time.

NAN reports that many judges were unable to sit as their registrars and other staff on Grade Level 01 to 12 did not come to work in compliance with the state government’s stay at home directive for civil servants.

Mr Akin George, Deputy Director, Directorate of Public Prosecution (DPP), noted that the restriction on the activities of the courtroom had almost halted the prosecution of cases in the state.

“We really cannot do a lot of work when the foot soldiers (registrars, clerks etc) are not available.

“The restriction has really slowed down work; it is a wise decision but will be better if there is a full lock down.

“All the registrars are junior staff, all the judges keep telling us that their registrars are unavailable and they cannot sit, and that has made a terrible impact on the prosecution of cases today.

“I sent some prosecutors to court this morning and the feedback I got are that the courts are not sitting,” he said.

At the Rosemary Omotosho Courthouse, which houses the Special Offences Court and the Sexual Offences and Domestic Violence Court, stricter measures were enforced with the gate of the courthouse closed to members of the public.

At the Special Offences courtroom of Justice Sherifat Solebo, only litigants and their counsel were allowed into the courtroom.

To limit the number of persons in her courtroom, the judge’s registrar would stand outside the door of the courtroom, to read out the cause list to waiting lawyers, who are only allowed inside when their cases were called.

At Justice Oluwatoyin Taiwo’s courtroom, also a Special Offences Court, the judge was observed practicing social distancing, by limiting the number of lawyers and litigants in her courtroom, and ordering the individuals in the court to sit far apart.

Speaking to NAN on condition of anonymity, a security guard, who was wearing gloves and a protective face mask, said she was given strict orders to enforce social distancing rules.

“Only lawyers and those with cases are allowed inside. We are not allowing people who are not directly concerned with the cases inside.

“Even my lord (Justice Solebo) is not allowing just anybody into her court, because of this corona virus issue,” she  said.

Edited By: Folorunso Poroye/Wale Ojetimi









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COVID-19: Ikeja Electric moves all transactions online



Ikeja Electric  (IE) says all transactions with  customers under its network will be online effective March 19 as part of efforts toward containing the COVID-19 pandemic.

Mr Felix Ofulue, Head, Corporate Communications, Ikeja Electric, made the announcement in a statement issued on Thursday in Ikeja.

The Nigeria News Agency reports that the Federal Ministry of Health,  on Thursday,  announced that Nigeria now had 12 confirmed cases of Coronavirus Disease.

Ofulue said IE decided to adopt  extra control measures to ensure that its customers and employees remained safe and in line with recent developments as announced  by Lagos State Government to contain the scourge.

“According to the World Health Organisation (WHO), the spread of COVID-19 is believed to be mainly through contact with respiratory droplets from infected individuals who cough and sneeze.

” Again, transmission of the virus is also possible through contaminated surfaces and objects.

“Therefore, in order to reduce the risk of infection for both employees and customers, Ikeja Electric has decided to minimise transactions that involve physical contacts at our offices.

” We instead encourage customers to use our alternative escalation channels to reach us, ” Ofulue said.

He noted that customers could  make payments through the DisCo’s online payment channels while enquiries and complaints should be directed to its customer care email or social media channels.

“At Ikeja Electric, the wellbeing of our staff and customers is critical to us and we are committed to their safety. We are very optimistic that together, we shall overcome this challenge, ” Ofulue said.

Edited By: Chioma Ugboma/Oluwole Sogunle

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